Dental Practice Desinfection Procedure
Opening for Emergent Care – Phase 1
The Governor of Massachusetts has now allowed dental practices to open for Emergent Dental care. We are scheduling patients with emergent needs after triage assessing is performed.
Your office experience will be different from that in the past. Below are a few of the changes with which you will encounter.
- Personalized arrival procedures to guide you from your vehicle to the treatment room safely with enhanced screening protocols.
- Installed sneeze guard at our reception area.
- Require hand washing by our patients prior to seating.
- Introduce an oral pre treatment rinse to reduce exposure to germs.
- Payment arrangements in advance to avoid delay and allow contactless exit from the appointment.
- Enhanced operatory disinfection procedures between treatments.
- Ambient air management with HEPA 13 and HEPA 14 air filtration continuously in the dental office
- Enhanced nightly disinfection with a fogging device.
- Enhanced daily disinfection of computers, keyboards, telephones, doorknobs and wall switches.
- Providing tele-dentistry services for triaging, communication and education.
- Ongoing modification of protocol to insure the safety of all.
Infection control has always been a top priority for our practice and you have and will see this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC), and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued.
You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:
- Our office will communicate with you ahead of your appointment to ask some screening questions. Those same questions will be reviewed again when you are at the office.
- Once in the parking lot, call our office and we will let you know when we have your room prepared.
- We request that all patients arrive wearing a mask, as PPE shortages exist we would appreciate your compliance.
- You will be required to hand sanitize at the point of entry to our office, which will be provided.
- Once inside the building, a staff member will take your temperature. A person with a temperature of less than 99.8 F will be permitted to stay. Otherwise, you will be recommended to visit your primary care for an evaluation.
- We will be practicing social distancing in our reception area. In addition, all reading materials, as well our toys for children have been temporarily removed.
- To minimize patient time in our office during checkout, we will be collecting your copayment electronically when we call to confirm your appointment.
Be prepared to answer the following questions from the ADA patient screening form:
- Have you had a fever in the last 14 days?
- Are you short of breath or having any breathing difficulties?
- Do you have a cough?
- Do you have flu-like symptoms such as gastrointestinal upset, headache, or fatigue?
- Have you experienced a recent loss of taste or smell?
- Are you in contact with any confirmed COVID-19 positive patients?
- Do you have heart disease, lung disease, kidney disease, diabetes, or any auto-immune disorders?
- Have you traveled in the past 14 days?
We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at 978-443-3111 or fill out the online appointment request form.
Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors, and friends.
Yours in Health
Janice E Spada DMD